Privacy Policy

Golden Creation Coffee, LLC (“Golden Creation Coffee,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us online.

1. Information We Collect We may collect the following types of information:

• Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.

• Order Information: Products purchased, order history, and transaction details.

• Technical Information: IP address, browser type, device information, and usage data collected via cookies and analytics tools.

• Voluntary Submissions: Reviews, comments, or other content you choose to share with us.

2. How We Use Your Information We use your information to:

• Process and fulfill orders

• Communicate with you about your purchases or inquiries

• Improve our website, products, and services

• Send promotional emails (only if you opt in)

• Comply with legal obligations

3. Sharing Your Information We do not sell your personal information. We may share it with:

• Service Providers: Payment processors, shipping carriers, and marketing platforms who help us operate our business.

• Legal Authorities: If required to comply with laws or respond to lawful requests.

4. Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but some features may not function properly.

5. Your Rights and Choices You have the right to:

• Access or update your personal information

• Opt out of marketing emails at any time

If you wish to request deletion of your personal data, please contact us at goldencreationcoffee@protonmail.com. We will review your request and comply where legally and operationally feasible. Some data may be retained for recordkeeping, legal compliance, or order fulfillment purposes.

6. Data Security We implement reasonable safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7. Children’s Privacy Our website is not intended for children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us at: Golden Creation Coffee, LLC, roast@goldencreationcoffee.com, 806-676-3478